All of a sudden, last month when went to pay my PP SC payment due on 11/28 it's transfers to the Sycnhrony site and get the error message: "Login Not Permitted We're sorry. We have a problem with your account that needs to be fixed before we can restore your online access. Please call us at 1-866-571-3102" After about a half hour on the phone finally got transferred to someone who was supposed to be part of Sycnhrony with even worse English. They stated I simply wrote the number down wrong and called the wrong number since the number given by Sycnchrony was actually an ad line for real estate, car insurance, adult dating, and some other garbage. Clearly the rep was cluless. Called the number above, that they gave. First stated my account was "blocked" but didn't know why, then another rep stated no it wasn't blocked and they were having a glitch, but didn't know why. I'm sure late fees are tallying up but I can assure anyone reading this, I will not pay one single late fee. The money for the payment is setting in my PP acct, of course PP claims they have no access to that (really?) but can make a payment over the phone for a mere $10, yeah unjust enrichment much? Smart Connect has been a joke from day one. Have almost $500 in "avail credit" but haven't been able to use it for over a year and they don't know why. No one seems to know anyting about Smart Connect at Paypal, and now since Synchrony has their hands in it, it's worse. No one at PP seems to know why I don't have access to my Smart Connect and that's fishy. Maybe if could actually speak to someone in the US?
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