We've given up with this card, we repeatedly told the team about this being a major issue but it fell on deaf ears and told its a new product and watch this space. In addition, they claim the card will automatically top-up in the event of the GBP balance not being available, but was told over the phone actually there is a limit on this and should only be used in emergencies, a limit we've since exceeded it seems. All in all, it's a shame, it could have worked out very well with the cashback element, but for the minor amount we're getting, and the fact second card support remains unavailable, too much hassle.
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