Buyers need to be aware of what feedback can do to a seller: First, feedback is a way to rate the SELLER not the product. If you don't like the product contact the seller, most will be happy to refund or exchange. Seller's must not be rated based on a buyer's dislike of a product or if the product wasn't up to the buyer's expectation. Communicate with the seller before leaving negative, neutral or positive with 1's-2's feedback. Second, eBay is very strict with seller ratings. A harmful feedback can be devastating for a seller. For example: I have over 1,000 positive feedbacks and one negative feedback (because the seller did not like the product) brought me from 100% to 99.9%. The very worst type of feedback to receive is a positive with ratings of a 1 or a 2. These feedbacks cannot be revised if you work the problem out with the seller and it affects the sellers’ ratings in a huge way. Many sellers loose their "Top Seller" rating over these types of feedbacks. Buyers have no idea how hard sellers work for this rating and once you loose it, it takes several months of hard work to get it back. Why is the rating so important? Third, "Top Seller" rating allows the seller to LOWER their prices because eBay gives top sellers a discount on the fees it charges. The rating also helps the seller's listings be higher in searches, meaning more sales and lower prices. A lot of buyers will only buy from Top Seller's, again, meaning more sales and lower prices. So you can see how your feedback can actually HELP YOU. Fourth, communicate, contact, message the seller BEFORE leaving: negative, neutral and positive with a 1 or a 2. Give sellers a chance to make things right..you can always leave the low feedback if the seller is not responsive, is rude, etc. You may be surprised how many sellers will work with you to make things right for you. Most of the sellers out there are just people like me, trying to supplement our income by selling honestly. There are those sellers who give us a bad name by being rude or cheating people, but you won't know the difference unless you communicate before leaving harmful feedback. Please give us a chance, I promise you will be pleasantly surprised! 2blkflys www.Deals-On-The-Fly.com
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