We just got whammed a $20 CHARGEBACK FEE on a $25 purchase. WTF! The best part is that it was for electronically delivered software and we issued a refund as soon as we saw the $25 fee. The "buyer" never attempted to contact us and ask for a refund under our no-questions-asked refund guarantee. PayPal just stood by, after being a $10k+/year customer for 7+ years and let us get reamed by the customer and the credit card company. Thanks PayPal.
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