Alternative way to pay:
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Thank you for contacting PayPal regarding the error message your customers have been receiving when they try to purchase an item from you through eBay. We are aware of the intermittent error 10417 in the eBay checkout flow. We are currently working to get this resolved. Please request the buyer to send the payment using the PayPal checkout flow. To send money for an eBay item from your PayPal account, please complete the following steps: 1. Log in to your account at https://www.paypal.com/ 2. Click the 'Send Money' tab. 3. Click 'Pay for eBay items' subtab. 4. Click the 'Pay' button in the 'Action' column. 5. Review the payment details and click "Continue". 6. Review the details of the payment including the 'Source of Funds'. If the payment that you are sending exceeds the amount of funds in your PayPal account, you can click the 'More Funding Options' link to change the source of funds for the payment. 7. Click 'Send Money' to complete the payment. To change any information, click 'Edit'. Please note: If you edit your payment details, the funding source will return to the default method of payment. If you don't have a PayPal account, simply enter your credit card information during your purchase payment flow. If it has been more than 7 days since the auction closed, please follow the below steps. 1. Log in to your account at https://www.paypal.com/ 2. Click the 'Send Money' tab. 3. Fill out the form. 4. Select 'Goods Other'. 5. Click 'Continue'. 6. Review the details of the payment, including the 'Source of Funds'. If the payment that you're sending exceeds the amount of funds in your PayPal account, you can click the 'More Funding Options' link to change the source of funds for the payment. 7. Click 'Send Money' to complete the payment. To change any information, click 'Edit'. Please note: If you edit your payment details, the funding source will return to the default method of payment. We appreciate your patience and understanding regarding this matter, and wish you continued success on PayPal. Yours sincerely, PayPal
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