HI, This is the same issue we all have. Transactions that involved refunds, rebates, returns do not post correctly, if they post at all. The current iif downloads don't handle these transactions. It's a major problem, has been going on for years, and is not something Paypal cares to address. I can't seem to tweak the Paypal shipping charge options to accurately reflect the varying weights/costs of my items, so I refund the difference on overpaid shipping, or on combined shipping. Paypal will recommend you pay a thirdparty translator. We use SmartPort. Although it's a bit of a tech pain to set up, they are wonderfully helpful with this part and walk you through it with great courtesy, via 800-phone or online.
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