Hi, folks. I'm new to ebay and find this is a fantastic community of vendors. Thank you for making my shopping experiences positive. I have two questions: 1. A small percentage of my transactions have resulted in refunds (sizing errors, mostly). I return the items and receive notification from PayPal that the seller has returned my purchase and shipping, but the returns are not showing up in my bank account. I'm talking 2-3 weeks so far and no funds actually back in my account. Could someone advise me? 2. I opened up several cases after emailing sellers, just to provide a paper trail. To my surprise, the cases have been closed by another process and I haven't received my refund yet. Is this normal and appropriate? Thanks very much, Angela
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