I was finally able to get my money refunded through PayPal. Don't deal with the company. It will only frustrate you. Put a complaint in to PayPal and let them handle it.
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Thanks for the advice. There was a link for "report a problem" at the bottom of the details page for the transaction. All I could do there was give the URL of the company and upload a picture of what I ordered. I'll see where that goes.
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I've had the same experience. Every few days they offer me another percentage of my purchase price: 10%, 20%, 30%. It's a total scam and I have learned my lesson. I reported them to Facebook since that it where I found the link. I am looking into PayPal now.
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