Hi, I have asked these questions on forums with few real answers, so I will post them here and hope to find some real answers as both problems are really becoming a pain as sales grow. 1. Hi, I sell a book online and it sells in my country and all around the world, the problem I have is i made 1 button for u.k orders and one for worldwide, 75% of the time they click on the worldwide to cover extra psotage, but 25% of the time they click on the nearest button which is U.K orders, I then have to keep emailing people to tell them they have clicked on the wrong payment option. Some then cancel the order or don't reply and it costs me money. I could not make it clearer on my site, so is their any other option that would fix this problem? Thanks 2. Hi, I am having a major problem which has gone on for years now. I sell quite a lot of ebooks a week and after payment set up to direct people to the download page. Now this is no problem for 80% of people, but for some reason that I cannot figure out, 20% don't get directed and then email me asking where the book is and some putting in for instant refunds thinking they have been ripped off. It is not a country thing as it can happen anywhere, could it be a browser issue? Or can anyone give me any idea as to what it is and how I can fis it, even if it means using another program, just totally baffled with it and it's causing me so many problems. Really hope someone can help with either problem Paul
... View more