Same problem. The lack of communication delayed me until it was technically too late to dispute with credit card company - but try anyway. If you include your email string showing lack of communication they might go along with your request to dispute the charge even if it is beyond 60 days. I used a credit card to pay PayPal (NOT my bank account thank god - another story) and, yup, Pay Pal are now contesting the dispute (which my credit card company agreed to accept despite the delay in filing it) with meaningless requests for information already provided.
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