I have spent over $800 this past year on GS items. I too have had eye irritation recently and have stopped using the products. Over the past several months, I've had several conversations with the owner about making things better from a customer service point of view and also discussed FDA laws and labeling practices, which was blatantly disregarded. I encourage anyone who is concerned about the issue, has ANY of the colors that are listed above and/or has had eye irritation issues to to the following: 1) IMMEDIATELY DISCONTINUE USE OF ANY GLITTERSNIFFER PRODUCTS! 2) Contact PayPal via phone and file a dispute. They will only go back 45 days on any dispute you may have but even if you don't have anything in that time period, they are taking complaints. The representative that I just spoke to stated that the reps were made aware of this issue at the beginning of today's shift and that an investigation is underway. He stated that he could not disclose the nature of the investigation but that it is happening and that they don't take this type of thing lightly. He also encouraged others to call in with their experiences. 3) Send Lela a payment request for the colors that you own that are of issue. She will of course deny it but then you have a record of having approached her for a refund. 4) Go to the FDA website and read about cosmetic safety, then file a complaint. You can find this information at http://www.fda.gov/Cosmeti cs/CosmeticLabelingLabelCl aims/default.htm Filing a complaint is VERY IMPORTANT! These things are taken very seriously, especially when a product is hurting people. 5) If you've purchased via Etsy, contact them through the Etsy website or at community @ etsy.com to state your concerns about this seller so they can work on their investigation 6) Contact Artfire at service @ artfire.com regardless of whether you've purchased through there or not. Make the subject of your email Glittersniffer Cosmetics Attn Vanessa. They are investigating and any information you send them will help with stopping the sales through their site. 7) Continue to talk with others about the issue and sharing information. What we share makes us more aware of what's happening and also will keep us in touch when a class action lawsuit is filed so we can all be included in it. Do NOT be afraid to come forward. There is strength in numbers and if the owner or someone affiliated with her sends you any emails or makes phone calls to you making threats, you have others who will stand behind you. The success of this depends on mass participation. If you can think of any other things to add to the list of items, please post below. Alisa Dougherty
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