Rather than be on hold for 40 some odd minutes, I requested a call back. I got the call, but when the robo voice asked me to press 1 when I was available, I pressed the 1 key on my phone, and the system did not react to that. I've tried three times to do this, but the call always ends with, "thank you for calling paypal," click. What is happening?!?!? And why can't I send them an email? I am completely frustrated. janice
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