I am in the UK. A friend of mine sent me over 900 Pounds (1400+ US Dollar) per paypal on Saturday. It hit my paypal account, they took 50something dollars in charges, which would be fine but... a few minutes later the money was gone, but not the charges, putting my Paypal account in the red by 40something Pounds Sterling. Ever since then we have both (my friend in the USA) tried to sort this out, countless calls from my friend to Paypal in the US, she did whatever she was asked to do, but now, coming up for 2 Days later, the money is still gone and I am still left with a negative balance on my Paypal account and my money gone. It was sent NOT as a Sale (it wasn't) but under the "send money to friends and family" thing. I have had NO correspondence from PayPal since they informed me the money was taken. I added two notes, neither was replied to. I am absolutely disgusted and frightened. What else are we supposed to do? I can not afford to leave that money in PayPal's hands. It was not returned to the other party, PayPal just hang on to it (no doubt earning interest on it) and noone is talking to me or telling me what is happening... I kind of appreciate that they have security measures in place but this wasn't a "sale" - this was two consenting adults deciding to send / receive a sum of money using PayPal as the service, and paying for it. How long will PayPal hold the money, and how DARE they put my account into negative balance when THEY decide to dispute a payment where BOTH parties communicated to them that the money was legitimately sent and received? There are NO issues with those funds. It is money I earned (royalties) and all US taxes were paid and everything was 100% legitimate and above board. Anyone come across something like this? How long will it take to get this resolved? Who can I go to if it is not resolved in a timely manner ? Police? Finacial Ombudsman?? At this moment in time PayPal have my money and are not even communicating with me.......
... View more