Folks, maybe somewhere out there can assist. I paid for a set if flights via Paypal, somewhere that payment got lost, and neither United nor Paypal will assist in finding what happened.
On September 23, 2019 I purchased tickets for flights on United Airlines round trip from Baltimore, MD to San Francisco, CA for my daughter using my Pay Pal Account.
On September 27, 2019 United airlines informed me that my “credit card company” (i.e. PayPal in this case) did not approve the transaction. Also, on September 27, 2019 I set a note to <Removed> requesting their help in understand why. No response was received.
On October 1, 2019 I opened a case requesting PayPal contact United Airlines to find the discrepancy regarding this issue. That is, I paid for this ticket via PayPal; United Airlines apparently did not receive the monies.
Apparently also on October 1, 2019 the PayPal case was closed not in my favor. Noreason was supplied.
On October 2, 2019, United informed my I must provide an alternate for of payment for the flights in question; I paid for these flights in question via an alternate means (credit card).
Summary
1. For some unknown reason, United Airlines did not receive my payment via PayPal for flights -- it apparently was "refused" after the fact. 2. I requested PayPal contact United Airlines via a case. 3. The aforementioned PayPal case was “denied” with no explanation. 4. The flights were paid for via an alternate means (Visa card). 5. PayPal owes me the amount I paid for the flights, $363.30. Paypal refuses to assist.
Any ideas? Thx!
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