You are right. Big joke. I went through the complete process and they ruled in my FAVOR and stated I was entitled to a full refund and would get a credit of 0 from paypal. SO IN THE PROCESS I HAVE LOST $575 DOLLARS BY USING THEIR PAYMENT SYSTEM AND GET NO HELP ON ANY TYPE OF REFUND. PAYPAL IS A JOKE. AS EVERYONE STATED THEY PROMISE WITH A TEASE AND DO NOT PROVIDE ANY HELP EXCEPT LIP SERVICE. DON'T THINK I WILL USE THEM ANY MORE.
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