Do not get comfortable online, trusting the PayPal will protect you from fraud. In fact, they encourage it! My recent dispute involved a fraudulent online seller, who takes your money, then scours the USPS tracking records, then attaches that USPS tracking record to the order (never intending to deliver). I thought, well... this is pretty open/shut case, right? NOPE! PayPal just closed my dispute in favor of the fraud seller, even though: The Order Date was May 17th, 2020 Tracking Delivery Date was April 30th! (18 days before the order date) But, PayPal (in their infinite wisdom), gave me this reply: Case Resolution: Decided in seller's favour Adjudication reason: Valid tracking info provided by the seller. Don't take my word on it, just check out the details... Case closed Case ID: PP-D-67694864 The outcome of the case was not in your favor. Case details Dispute Reason Item not received Case Status Closed Case Resolution Decided in seller's favour Adjudication reason Valid tracking info provided by the seller. Seller information Tyler Flores Transaction amount $52.49 USD Refund requested $52.49 USD Transaction ID 9H4268316P4849444 Shipping address Winston Salem, NC,United States Date reported May 23, 2020 Your notes Hi, the seller has provided a tracking number showing delivery. However, the tracking number was printed and shown delivered prior to the order date... I don’t know what is going on, but I am going to need the seller to communicate as to why they show the product as delivered when it is not. To clarify, the purchase date was May 17th, 2020. The product shows delivered on April 29th, 2020. I need resolution here please. Information provided by the seller Date June 2, 2020 Tracking info 92748927005099010013077158, USPS Your conversation with the seller You Hi, the seller has provided a tracking number showing delivery. However, the tracking number was printed and shown delivered prior to the order date... I don’t know what is going on, but I am going to need the seller to communicate as to why they show the product as delivered when it is not. To clarify, the purchase date was May 17th, 2020. The product shows delivered on April 30th, 2020. I need resolution here please. May 23, 2020 at 1:12:24 PM EDT
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