The link was finally fixed and I was able to upload a photo, etc, but in the meantime I had asked to get the due date of my bill changed since it fell 1 day after I get paid, was told sure just call customer service, only to be told that they just couldn't do that but they could tell me all about the many benefits of PayPal. At that point I told them change the date or cancel the card and they chose to cancel my card. Of course, the new card arrived in the mail 2 days later, but I am so fed up with the lack of customer service over these little things that I am no longer using PayPal. I don't want to imagine what they would do if there was a big problem. Run in circle, scream and shout, would be my guess.
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