I recently filed a dispute and the merchant was granted the right to keep my funds. Given the fact that I submitted a letter to Paypal within my dispute along with other supporting documents that would allow me to get my refund from the merchant, I have not been emailed by PayPal to show me what the merchant submitted that has granted the merchant with the ability to keep my money. I would like to email PayPal and see if they could provide me with the documents the merchant submitted. Does anyone here know if PayPal shares that information with us? I will take the seller to small claims court it's not a small amount but significant to make the effort to get it back. I feel that if I was able to submit my documents, I should be able to see their rebuttal and collect that as evidence to build my case in court. Your help is much appreciated!
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