I just received a payment from stranger to me with a message, "this is for my purchase of ______ sneakers." The sender paid $250.00 into PayPal, whereas PayPal deducted $11.30 as a fee and placed $238.70 into my account. I want to refund this port sot his money, but I'm not interested in eating $11.30 along the way. This is his error, not mine. I've no desire to profit from his mistake, nor do I expect to suffer a loss out of kindness. My attempt to open a Resolution Center claim re: this resulted in a message telling me to "contact the seller." When I start a refund, it's not clear to me that the $11.30 fee will also be refunded (so no loss to the buyer and no loss to me). How will this work if I just issue a refund?
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