It appears from historical posts (over 6 years ago) that this has been an ongoing issue for paypal I moved house 3 months ago, & changed my address details. Then, today I purchased via paypal express and it pulled up my old address - this address has been removed from my profile. How can this happen? And what should I do? Thanks
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thanks the retailer is now saying the issue is that they cannot carry out a partial refund due to the dispute being open? any thoughts? Paypal aren't replying to me so I am not sure what to do?? thanks
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Hi
I have raised a dispute as a retailer has not refunded me following receiving my returned goods (all confirmed)
They are telling me they cannot refund me without closing the dispute - seems strange.
I assume I should not close the dispute and I have imagined the resolution of my dispute is them refunding me, so I cannot believe it is not possible.
any advice?
thanks
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