You are right - they sent an email about new seller protection. Glad to hear your voice of reason. It is inconvenient - but not a big problem - business as usual for me. Have a great day! @7yearseller wrote: @l-js_things wrote: True and some common sense does not argue with the policy itself. Think communication about the policy going so wide spread before the massive holds would have gone a long way to alleviate some of the disgruntled customers. Or a response now - now that so many people are effected, confused and not so happy. But you are right PayPal is a business and some of what they are doing is really benefiting those of us who do ship and provide product at reasonable prices with reasonable shipping rates. Just don't think they thought it all the way through - as far as buyer problems that are not legit I am so glad to see someone else understand about it being a business, and we are in agreement it would have alleviated a lot of disgruntled sellers had they given a blanket notification. You may be right about not thinking it all the way through related to the buyer challenges that may come up. However, I did read that eBay is stating that if the buyer does not first contact the seller before they file a dispute, then the dispute does not count against us. There are steps the buyer has to go through, according to what I read on eBay or Paypal (think it came from an eBay email in their message system). Also, and I am now sure of the exact wording, but there has to be a valid reason for a return, not just buyers remorse. How they will prove that, I don't know, but at least they stated it. That was my biggest concern at first, but so far no problems.
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