hello. so - we keep getting orders from Europe and Canada - and are sending out merch for free basically because we do not have our shipping set up properly --- the problem is - that we cannot find this magical area in which we may set these preferences... paypal has addressed us - and given us an outline - """1. Go to the PayPal website and log in to your account. 2. Click "Profile" at the top of the page. 3. Click the "Shipping Calculations" link in the "Selling Preferences" column. You can configure domestic or international shipping methods with these options: Total order amount (flat rate or percent rate) * Flat Rate A flat rate is calculated based on the subtotal of a purchase. For example, if your flat-rate settings are: ETC ETC ETC>>>>>>>>>>>>>>>>>>" HOWEVER - we choose > profile > selling preferences > shipping preferences > and then there is only a few options.... address - default shipper etc.... NO SHIPPING CALCULATION options are available... SO - do we need to upgrade our account ? or have these preference panes been moved since we recieved this advice ? PLEASE help us - we are losing money everyday until this is figured out. thank you. dw c/o holloys
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