Hi Terris, I don't have an answer to your question, but after perusing through the community I found some similar questions and potential answers... I thought that this, in particular, might be helpful for you to read and continue following. Hope you find it helpful. I know how MADDENING these can be!!! 😉 https://www.paypal-community.com/t5/Shipping/Two-Issues-Printing-International-labels-amp-Filling-Customs/m-p/273732#M3837 Sincerely, Shellyscorner
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