I called and spoke to paypal. They told me that in all cases that you do not provide tracking they will find in favour of the buyer. He said that my receipt only shows I sent something and it could've been anything - a brick. (obviously there are many flaws with this - surely the buyer could say I sent a brick whatever they signed for?!) Anyway After MUCH discussion - on why bother to engage the seller at all when the outcome was already decided (I was told to allow time for the item to arrive) Why they clearly did not look at the bigger picture - like has this person done this before, isn't it suspcious they closed down a new ebay account, I have an excellant selling record....and can proove I sent the item with a receipt The only conclusion I got was If you want a chance of winning always track your items. He did at least agree to check the account of the buyer to see if they have done this before. He also told me to claim back through royal mail. Great way to do business!
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