Hi DaveTRRC,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. For privacy reasons, you can get in touch with your buyers only through the information provided in the 'Transaction Details'. In addition, in order to be eligible under our PayPal Seller Protection Program, you would need to ship the item to the address specified in the transaction.
I hope this helps.
Cristina
... View more