I looked around on the board and cannot find any other area for this topic, so I thought I would throw it out here. It would be nice within PayPal, that if you are refunding an item purchased on eBay, that there was a check box or something of the sort, to also open up a cancel issue within eBay. Currently, unless I don't understand or there is this option and I can't find it, it is a two step process. First, I have to issue the refund within PayPal, which of course refunds my PayPal fees. Once completed, I have to go to eBay and open up a case to cancel the order in order to get my Final Value Fees from eBay. I have two problems with this. First, it is a two step process. Second, the buyer has to AGREE to cancel the order or if he doesn't do any action, it will be 7 days before the order is cancelled automatically. Is there anyway to make this faster/easier? In a high transaction eBay business, this starts to get a bit overwhelming. Thanks in advance for any comments/suggestions.
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