I understand that I did not do the dispute via PayPal, The reason was because the seller had asked me to send payment as "Gift" to avoid future refunds or disputes... As you can see there arn't many options to go from there, I had tried to contact the seller for months, no response, my card company tried this case and told me they could not get hold of the seller and were going to do a chargeback. I had provided my company with many evidences for my claim, it took a month at least to get my money back that went from the card, Obviously if sent by "Gift" it's kind a considered a charity or a type of donation, but as you know there is no telling to what a seller can do to scam... Now I don't mind that I lost my remaining money from you, I hate the fact that there are limited option to doing filing a dispute from certain options you choose. Also to clarify, your PayPal User Agreement you posted for "Sellers" it says what a seller should do, My dispute showed up as Item not received, and I never received it, Everything on that agreement is correct but when you say that "You can find lots of information about the Purchase Protection that PayPal offers to you in the PayPal User Agreement." What info? There's limited purchase protection that PayPal offers, had I not done a chargeback, I would've done a dispute with a option for "Gift" Disputes for impropper or scam, thus this "Purchase Protection" would've helped, Don't we as PayPal users have the right to dispute a case if evidence is provided? I'm sorry to say this but the User agreement basically favors the Seller, I don't think a buyer is "protected". I have evidence, yet I was scammed and I never received my money from you only because I didn't do a dispute from PayPal and there was no option for it? Makes no sense to me when you come posting User Agreements to me and Protection agreements when none of that was given to me, there is nothing for a protection to a buyer, only the fact for certain payments. Hope this wasn't any disrespect you any of you, your service is amazing, you do a good job, just saying what I think should respectively happen. Thanks for your generious time to answer my questions.
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