It's been 4 days since we discovered the inability to cancel existing subscriptions on behalf of our customers, and we suspect it's been a week since the problem itself started. New customers can't subscribe. Existing customers whose subscriptions have lapsed can't renew. And people who want to cancel our service can't (good for us, bad for them, lol) We were told this is a "top priority" time and again when we've called. What's the ETA on rectifying this issue? And why isn't it being publicly acknowledged?? Want to know what the PayPal team is talking about on their Facebook page? Who's going to win the next Super Bowl! Isn't a better way to engage your community actually being proactive and transparent when there's an issue of this magnatude??? We've been with PayPal for close to a decade. We couldn't have started our business without it, and we've put up with a lot of c r a p over the years. But if this isn't resolved before the end of August, this WILL be the straw that breaks the camel's back. -Amie Gillingham CEO, EBSQ Self-Representing Artists http://www.ebsqart.com
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