On December 21, 2019, PayPal notified me that I had sent a payment of $18.80 to ZestAds Limited for "Hokuto (10Pcs)". Due to my caretaker responsibilities for my partner, I am unable to check my emails each day. When I did check my credit union account some days later, and saw this $18.80 withdrawal I did not recognize, I followed it through to the PayPal email on 12/21/2019. I have no idea what "Hokuto (10Pcs)" even are, but the PayPal email claims I bought these items and authorized the purchase. Then I immediately initiated a dispute, which PayPal replied to on 12/31/2019, stating that this transaction on December 22, 2019 (not sure why date is different from PayPal's initial email on 12/21/2019): 1. "was not unauthorized" and 2. "we...are denying your case(s)" As for Zestads: 1. I never received an email from them documenting or confirming this purchase 2. the Zestads Limited web site (zestads.com) offers NO PRODUCTS, no description of products and minimal details about their company. It's basically used to attract people who might wish to work for Zestads. In conclusion, I have no idea how Zestads managed to get my PayPal information and charge me $18.80 for a product I have no knowledge of, and a company that sent me no follow up email confirming my purchase, no shipping information and to date, I have received no tracking information and no product, whatever that product may be!!
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