I sold an item and shipped it delivery confirmation to the buyer. When he got the package he says it was damaged and empty. I requested pictures of damage and notice of damage from postoffice. He sends me a picture of the shipping tube with no damage but the end not on it. The only thing type of documentaion is a handwritten note on the tube, no signature from postal employee of proof of damage. This is my 1st experience with this and I'm not sure how to proceed-advice please.
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