Hi everyone and thanks in advance for any advice given. I am a UK user, and have had a paypal account for as long as I remember, maybe 20 years. Never had any issues whatsoever. Used to sell and buy on ebay, but havent done any selling for about 7 or 8 years. Havent used the account much at all in recent years, except a wikipedia appeal a couple of months back to which I donated £2 and a very occasional purchase off ebay UK. Out of the blue earlier in the week stating that my account is being permanently disabled or words to that effect. Also that my PP balance of about £90 will be refunded in 3 months. I thought it was a spoof email, and after logging in got a shock to find that it was real. I logged in to the chat which was no help and rang the helpline. The lady on the phone apologised and looked at my account, and said she couldn't find any faults or reasons why the account was being killed off. She told me that I would receive a further explanatory email. An email received today thanking me for being understanding and co-operative, and stated that they are unable to provide me with a reason, in order to protect PP security. I found it quite patronising and very unfair. If I had done something wrong I would happily accept my punishment. There were no prior notifications or warnings. It's a strange way to treat a customer. I am a bit dumbfounded to be honest, as it was always good to know that the service was available, as so many people prefer this payment method. Thank you dean
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