Hi I had an email from Epic games saying that I was due a refund which would be issued via Hyperwallet. Following to given Hyperwallet link, I filled out my bank account details but page just gave me an error at the tope of the page that helpfully just said "error code". Apparently I can't email Hyperwallet support unless I have a HW account, which I don't have. On the HW login screen, entering my email and clicking 'send activation code' just resends the original Epic email with the same link to claim my refund. No activation email is sent. The HW support page says I can email them if I first log in - which I can't do as I need an account first, which I can't get an activation code for. I tried the HW phone lines but they are continuously busy with "longer tha usual wait times'. I've tried Epic Game support, which redirect me back to HW, so Im stuck in a circle. How do I resolve this please?
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