I want to cancel a transaction from the a seller I bought through depop as they have not sent it off and I need the money back for other personal reasons. I have already opened a dispute when initially paying as there were some issues, so the resolution centre is of no use. The only way is if the seller accepts the refund, which I'm scared that they won't, and I will have lost a large sum of money, without receiving the item at all. I rarely use PayPal so I dont really know the terms, but any advice would be appreciated, and is it really possible for me to lose this money if they refuse to accept the refund and dont send my item?
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