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since ‎Oct-23-2023
Country: Serbia
Type: Personal
theblackbeltguy
theblackbeltguy Contributor
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Re: PayPal Charging Me Twice (PayPal To Card 1% Tr...

by Moderator PayPal_JonK in Transactions
‎Jan-29-2024 10:27 AM
‎Jan-29-2024 10:27 AM
Hi everyone! Thanks for visiting PayPal's Community Forum. I'm sorry to hear there's some confusion surrounding a transfer fee to your card. Thank you @Grimreepr for your help so far. We appreciate your time and input!   @theblackbeltguy, welcome! I can understand how this must be a bit frustrating. Thank you for providing those screenshots of the fees being charged. The first screenshot looks like a normal transfer fee charged by PayPal. However the second 1% being charged looks like it is initiated by your debit card. I would recommend reaching out to your bank to see if they can provide further details on that charge.    Apologies for any inconvenience this has presented,     - Jon K ... View more

PayPal To Card 1% Transfer Fee - Is PayPal Chargin...

by theblackbeltguy Contributor in Transactions
‎Nov-02-2023 09:46 AM
‎Nov-02-2023 09:46 AM
Hello. Every time I transfer money from PayPal to my Visa Debit card, I get charged a 1% transfer fee, but twice.  The first charge is on the PayPal page itself. When transferring the funds, the total amount is reduced by 1% and then transferred to my card (screenshot 1). Then, when the total amount (reduced by 1% due to the fee) is transferred to my card, it gets charged again by 1% directly from my bank account (screenshot 2).  So the total looks kind of like this when transferring the funds from PayPal to my card (example): Total amount to be transferred from PayPal: 100 EUR - 1% (fee) = 99 EUR -> These get transferred to my card, Then, when the money arrives, another 1% is taken from the total (99 EUR - 1% = 0.99 EUR) This can't be a fee charged by the bank, as it clearly states PAYPAL on the details of the transaction, as seen in screenshot 2. I also contacted the bank, and they told me this extra charge was not on their behalf. I also checked if maybe the total amount (without any reduction) was being transferred first, and then a 1% fee (from that total) was charged by PayPal, but that wasn't the case either. As clearly seen in the screenshots, the actual balance has increased by 596.97 euros (the amount after a fee is already deducted), and then 1% of that 596.97 euros is charged again. What could be the deal? Is PayPal charging me a 1% fee twice?    ... View more
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Re: How Does Paypal Determine the Local Currency o...

by Moderator PayPal_Meghan in Transactions
‎Oct-29-2023 08:46 AM
1 Kudo
‎Oct-29-2023 08:46 AM
1 Kudo
Hello @theblackbeltguy and @manju_,  Thanks for reaching back out, @theblackbeltguy, and welcome to the Community!  I understand you have a few questions about card currency, and contact Customer Support. I'll be happy to help! The default currency PayPal has assigned for Serbia is Euro, so whenever you add a new card, that's what will be automatically set up. If you would like to change it, you would want to reach out to Customer Support. You can find the different options for contacting Customer Support on our Help Center here. If you use one of the Social Media options, please send a private message.  I hope you're able to update your card's currency soon!  - Meghan ... View more
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