I insured a package going Global Express International and had fragile stickers on all sides of the box and sent it to my buyer at the end of October 2010. My buyer contacted me that it arrived broken and he couldn't understand how "because it had been packed so well". Between us, a claim was filed for the cost of the item, $315.00, in November 2010. After countless calls and emails I received a check for $100.00 last week. We are still trying to get the rest of our money. Now I want to get the $100.00 to my buyer and be able to refund the balance when it comes in. I need to know how I can do this. Thanks, Virginia ( sorry my explanation is so long)
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