I have several payments on hold. They should have been released Monday. When I checked on them, there was a release date for the 5th..a full 5 days later. An agent released several on his end. When I called back Tuesday with the same problem, I was told there is a "glitch in the system and IT is working on it" and I'll have to wait another 48-72 hours to get my money. I'm not new, I've been a customer for 25 years and have a solid account. Is this happening to anyone else?
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