I'm helping my dad with his account that's been set up for a few years. We have a bank account linked and confirmed. We couldn't add funds from the bank account to have funds available in PayPal. We were told it needed to be converted to a "Balance Account" and could do that by receiving funds and keeping them in PayPal. I sent him $10 and he kept it in PayPal by confirming all sorts of personal info. He still can't transfer from the bank account. He tries by going to Wallet--> Transfer Money --> Add money from bank or debit card. When we select that a page comes up, seems like somethings happening, and then nothing, going back to the transfer choices. Help chat is impossible as it takes 45 minutes to reply and if you don't keep your eye on the chat they'll reply and leave before you realize it. Please help!
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