@terryharper Paypal is operating on its old reputation of guaranteed refunds. When has paypal ever guaranteed refunds? Paypals customers are both sellers and buyers. So it gives 'some' seller and 'some' buyer protection but its up to all of us to risk assess our own transactions. Both policies are in Paypals user agreement per country. That means avoiding things like websites from China selling tat on Social Media sites and fake websites. Also disputes for not as described have to be ''significantly'' other than as described, Paypal does not get involved in quality of items. However you may still have 2 options. 1. If you funded your payment via a credit card then see if they will chargeback for you. 2. If the seller is in your own country and you have something like a small claims court in your country then you could try that option?
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