Hello @PayPal_Meghan , Thank you very much for replying! I suspect the funds are on hold due to an unusual increase in payments into my account. Sadly, I was not notified of the hold. I just saw the error message. I have read both articles. The second article on how to lift the hold does not offer a clear solution because I am a freelancer on Upwork. I transfer money after the 5-day hold on Upwork. I read all the instructions, but I don't have the "Update the order status" button in my Activity to action the instructions e.g., www.paypal.com/mw/smarthelp/article/faq3222. I only have "Print details" button for each of my transactions. Besides the Community forum, I contacted Agents via Facebook twice last week. On the first time, I was told to wait for 48 hours due a trigger in the system security after the failed transfer on Mar 17. The second time I contacted them he said to contact an Agent via Message Center. I managed to connect with an Agent last Friday. She informed me that my bank was rejecting the transfer. On Monday, I checked with my bank, and they said that they don't get involved with money coming into the country. My bank account is okay. I have tried to contact an Agent to share my findings, but I have had no luck connecting with someone. I am very confused. I have read multiple articles, but I can't action them in my account. I have Upwork certificates to prove my earnings. Whom can I send the PDF to? Is there an email address? Please help. I am completely stuck (Sorry for the long story 😊 ). Have a good day. Kind regards, Dzuwa
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