Good day @Temp20230317R, Thank you for posting to the PayPal community. Yes, Refund API call is correct approach to return the funds to the customer/buyer. For NVP/SOAP API integration - https://developer.paypal.com/docs/archive/express-checkout/ht-basicRefund-curl-etc/ https://developer.paypal.com/docs/nvp-soap-api/refund-transaction-nvp/?mark=RefundTransaction%20# For REST API Integration - https://developer.paypal.com/docs/integration/direct/payments/refund-payments/ https://developer.paypal.com/docs/api/payments/v2/#captures_refund Merchants can also process manual refund, by follow the steps provided in the below guide link. https://www.paypal.com/us/cshelp/article/how-do-i-issue-a-refund-help101 Sincerely, Chiranjeevi PayPal/Braintree MTS If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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