Hello @DebbieLouArt,
Welcome to our community help forum and thank you for your post!
Sorry to hear that you're not able to update the requested information in your PayPal account. I recommend you to try clearing your cache and cookies from your internet browser or try to use a different internet browser/device to see if the notification bar appears or you can access the link from the email. If not, please reach out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
I hope this information helps!
Bindu
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