Good day @vina-topdrapes, Thank you for posting to the PayPal community. We suggest seller/merchant to have “Business” type PayPal account. Personal: Recommended for individuals who shop and pay online, or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges; for casual sellers or non-businesses who wish to get paid online, and who also make online purchases. Business: Recommended for merchants who operate under a company/group name. It offers additional features such as allowing up to 200 employees limited access to your account and customer service email alias for customer issues to be routed for faster follow-ups. Guide link - https://www.paypal.com/us/smarthelp/article/HELP318. Here's how to upgrade from a Personal account to a Business account: Go to Settings. Click Upgrade to a Business account. Enter all of the information and follow the steps on screen. https://www.paypal.com/in/cshelp/article/how-do-i-change-the-type-of-paypal-account-i-have-help339. Once done, please try connecting via your primary email address of PayPal Business account. Please make sure your PayPal Business account is verified and confirmed without any account limitations. If your still facing issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US. Sincerely, Chiranjeevi PayPal/Braintree MTS If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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