What are you allowing shipping time on? Do they want to hold payment until it ships? I would only ship the product if you get paid first, I have sold cars in the past which require special pick ups. I was paid in advance and the buyer is responsible for shipping cost / transit time etc. Don't ship without getting payment. Also make sure you have good pictures of the item before shipping, (all sides) and when the company that is shipping it picks the item up take pictures of how they wrap, secure the item for shipping. This covers you if the buyer says item was damaged. Good luck!
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