Hi guys, first time issue with an item. Looking for some answers here, a merchant sent the wrong item, I've contacted them and we'll see what happens, but if they offer a return label, is it safe? What if they say that I shipped the wrong item back to them? Is it safer to dispute through paypal, than over one on one emails without paypal's involvement? What if I ship the item back and they won't refund, now they have both the $ and item. What could and should I do?
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