I recently purchased some Xmas magnets to be put on the car as decorations. I was very disappointed to see that most of the magnets were bent and therefore not usable I reached out to them and complained about the obvious poor packaging and they were adament all was done in a proper way. I did not let go and insisted I wanted either a new shipment or a refund. They replied I would have to first ship the product back to China pointing out it would cost me more than the product itself. I did not let go and insisted they ought to do something and end up with a $8 refund which hit my PayPal account the next day much to my surprise. Obviously not satisfactory but better than nothing. Long story short : stay away from this company / cheap quality !
... View more