Ever since the website redesign, there is no way to request online credit card statements. The spiffy app only allows access to 8 months of pdf statements, which is useless when preparing taxes. The message system is broken, when you try to add a card, the system gets case of terminal stupids after validating your identity, and responds to every question with some form of "I didn't quite understand that." The resolution system will not allow you to start a case without naming a vendor in a transaction, and accusing them of fraud. So you are left with calling the phone number, waiting for half an hour to talk to someone who has a bad script, and finally promises you they will send up to three statement .PDF files in 48 hours, but then fails to do so. Hot garbage!
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