Thank you for the response. When I click on that link, it suggests a knowledgebase sort of GUI. That fails to provide a way to request this. Next is the "message us" icon to click on. That says it is unavailable at 4 PM Eastern. I don't know when it would be available. After many tries I get an automated bot which results in "All our agents are currently offline. Please try again during business hours." Could you tell me when these hours are? I would think 4 PM is still business hours, but maybe this is in India or China. Next up is the "resolution center." When I click on this, I go to a screen which would list resolutions, but I guess there are none. There is a "report a problem" button. WHen I click on this, it goes to https://www.paypal.com/myaccount/activities/?free_text_search=&start_date=2022-06-09&end_date=2022-09-07&type=&status=¤cy=&filter_id=&issuance_product_name=&asset_names=&asset_symbols=&flow=rescenter which shows nothhing. There is still hope, for there is an "email us" button. I tried that previously and have yet to receive a response. Should I try again? The last hope is a phone call. It first asks about messaging when I click the telephone option, but of course that is not available either when I try. So I call and get an automated bot that cannot understand what I want. It guesses that I want help with a "merchant" account and tries to connect to a human, but alas no humans are available. It says they will call back. I hope they do. If our company made it this hard to simply turn on a feature when we would have zero customers. I don't understand. If anybody has an idea of something to try, please let me know.
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