Hi, I’ve order a product from AliExpress and they sent me the wrong item, not the one I ordered. I tried to contact the seller through their website and app yet couldn’t get any response even though I can see the seller is online and active. So I disputed the transaction on paypal asking for a full refund. I tick the “willing to return” and now they show me this message that they will get me a full refund as long as I send the product back. What I am not sure of here is the shipping fee and the address. I can’t see the seller’s address anywhere on website nor on the package. And as I said before I’m unable to contact the seller. Also even if I were to figure out the address, sending this product back will cost me money that I’m not willing to pay. This is not the matter of me changing my mind or anything, it is obvious seller’s mistakes so I don’t see why I need to pay for the return fee. Does anyone know what I should do to get the address and the returning fee? Please send me helps thanksss
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