Hello. One of my friends sent me 20$ and i was not able to recive them because my account was not verifyed. I was trying to verify and i realised that i had a nickname, and i changed my name while the payment was processing. The person who sent me the money says that because i changed my name he can't refund and that the money is lost. Is that true and can i get some help please, so the person can refund the money or i can recive them?
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