Hi all I received an email a month or so ago stating that I must send in proof of my identity and residency. I decided to do so a few days ago, but unfortunately my account got permanently limited. I had uploaded pictures of my ID card, but before uploading my proof of residence, I saw that it said something along the lines of "name on account must match name on letter". But here's the thing, I have 2 names on my ID, my first being Muhammed and the second being Raihan. I prefer being called Raihan, so that is what I usually name my accounts with. However, after seeing that requirement, I decided to change my name before sending in my proof of residence (better safe than sorry), to which I was prompted to send in my ID card and proof of residence separately. Once that was uploaded and submitted, I sent in my proof of residence for PayPal to verify myself. But within 15 minutes I received an email saying that my account has been permanently limited. I have seen multiple people having this exact same issue, and their solution was to call in, but I tried calling in today and it said the number doesn't exist or has changed. Is there any way to resolve this issue or do I have to move onto a different service?
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